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Everest Group’s Research Practice serves as a central source of strategic intelligence, analysis and insight for business leaders within the global services marketplace. Answering the ever growing need for actionable, fact-based information, its mission is to guide global services users, providers, and investors to make better informed and impactful decisions about the use and delivery of global services.

PUBLISHED REPORTS


Participate in the first-ever survey focused on how shared services and outsourcing models are maturing by vertical industry.

Have you ever wondered what role shared services and outsourcing play in functions beyond finance, HR, and procurement in your industry? What initiatives are being planned for different functions? And what technology strategies are being considered? Well, this survey will answer these questions and more.

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Small MV logo Recent Market Vista Publications

Market Vista: Q3 2011

Global Locations Database - Standard Edition

Global Location Insights: June 2011 - Offshore Locations: Buyers' Perceptions and Plans

BFSI, Energy & Utilities, MDR, and Technology industry trackers for Q3 2011

FEATURED RESEARCH

Benefits Administration Outsourcing (BAO) is one of the most mature markets in HRO. This report provides accurate, comprehensive, and fact-based snapshots of 11 major BAO service providers. Each profile highlights service provider's delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio along various dimensions such as geography, industry, buyer-size and functional scope. In addition, each profile provides the positioning of the service provider on Everest Group PEAK Matrix and an insightful analysis of its capabilities. | More The capital markets AO service provider profiles compendium provides comprehensive and fact-based snapshots of 21 service providers featured on the Everest Group Capital Markets AO PEAK Matrix. Each 5+ page service provider profile provides a comprehensive assessment of their service suite, scale of operations, domain investments, and delivery locations specific to capital markets AO services. | More The increasing maturity of the global FAO market is driving innovation across multiple dimensions. These dimensions include changing value-lever mix, creating differentiated service offerings, targeting new market segments, and evolving contractual design. Developing process innovation models and frameworks to drive best-in-class performance emerged as one of the key focus areas for most service providers in recent years. | More The insurance AO service provider profiles compendium provides comprehensive and fact-based snapshots of 18 service providers featured on the Everest Group Insurance AO PEAK Matrix. Each 5+ page service provider profile provides a comprehensive assessment of their service suite, scale of operations, domain investments, and delivery locations specific to insurance AO services. | More