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Everest Group’s Research Practice serves as a central source of strategic intelligence, analysis and insight for business leaders within the global services marketplace. Answering the ever growing need for actionable, fact-based information, its mission is to guide global services users, providers, and investors to make better informed and impactful decisions about the use and delivery of global services.

PUBLISHED REPORTS


FEATURED REPORT

Summary Report: Vertical Industry Strategies for Shared Services and Outsourcing Survey

VISSSO Summary report Everest Group and the Shared Services & Outsourcing Network (SSON) conducted the first-ever survey focused on Vertical Industry Strategies in Shared Services and Outsourcing. This summary report analyzes responses from over 650 participants across enterprises, service providers, and industry influencers.| More


Market Vista RECENT MARKET VISTA PUBLICATIONS

Market Vista: Q4 2011

Global Locations Database - Standard Edition 

Global Location Insights: April 2012 - Rural Sourcing - An Emerging Alternative for Traditional Outsourcing? 

BFSI, Energy & Utilities, MDR, and Technology industry trackers for Q4 2011

FEATURED RESEARCH

The PO market witnessed strong growth in 2011. Annual spending on PO grew by 14%. Service providers are managing more than US$190 billion of procurement spend on behalf of their clients. In 2012, the PO market to grow at 15% in terms of ACV. | More Market Vista Q1-2012 includes data, analysis and insights on transaction trends, information on major deals, captive market dynamics, and fact-base for offshoring destinations in Eastern Europe. Also included is the Standard Locations Database that tracks 23 leading offshore locations. | More Trade reconciliations is an important segment of capital markets BPO, and the most frequently outsourced function in capital markets BPO contracts. While the global potential for trade reconciliations outsourcing is in the range of US$1.8-2.4 billion, only about 5-10% of this market has been captured, representing significant untapped potential. This report analyzes the market for offshore trade reconciliations BPO, covering market size and potential, buyer adoption trends, and the service provider landscape for offshore trade reconciliations BPO. | More Breaking the existing confusion and apprehension about the impact of cloud on global services, this Everest Group report analyzes key global service deals with cloud delivery in scope. The report is beneficial for service providers to understand and strategize about their role in cloud ecosystem as well as for buyers to analyze industry adoption and where they can leverage cloud in their enterprise. | More