Everest Group Platform 

Everest Group has a rich history as an industry leader in outsourcing and other forms of services sourcing (e.g., shared service, joint ventures). Our wealth of accumulated knowledge and experience makes the research practice uniquely qualified to offer independent, expert guidance on world-class best practices, market dynamics, industry specialization, domain expertise, innovative technologies, and emerging trends and developments that are continually reshaping the sourcing landscape.

Everest Group leadership and innovation

Everest Group has a rich legacy as an outsourcing innovator and provider of creative solutions for our clients. Our long list of “firsts” includes:

• First research and consulting firm to identify numerous outsourcing best practices and market dynamics and trends over the past 20 years

• First to structure and negotiate large BPO engagements

• First to commercialize BPO shared service centers

• First to advise on multi-process BPO engagements

• First to recognize the importance of vertical industry outsourcing

• First to advise on integrated, full-service HR outsourcing

• First to develop governance structures for managing outsourcing programs

• First to provide outsourcing advisory services in many countries throughout the world

Real-world insights

In drawing on the resources of the Everest Group, the research practice has access to expert insight gained from serving as business advisors on more than 500 ITO and BPO transactions. Everest Group consultants regularly contribute to white papers and other research efforts, lending their expertise to the research practice's internal resources.

Deep understanding of buyers/providers

Everest Group’s direct involvement in structuring and negotiating outsourcing transactions drives the Institute’s unique insights into what corporate buyers really need from their suppliers in terms of resources, relevant experience, specialized expertise, service excellence and other attributes. Likewise, our research analysts have an intimate knowledge of supplier strengths and weaknesses in different markets, processes, industries and geographies. As a result, we know how to bring buyers and suppliers together to build successful outsourcing relationships, and we know how to translate research results into real solutions.

About Everest Group’s other businesses

Everest Group consulting provides strategic advisory services that help companies worldwide harness the power of outsourcing and other sourcing approaches. Since it was founded in 1991, Everes tGroup has completed over 500 major outsourcing transactions across all major business processes, all centered upon providing long-term benefits to both buyers and providers of services.