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Rajesh Ranjan
Research Director
Rajesh Ranjan, Research Director, is a leader of Everest Group’s Business Process Outsourcing (BPO) research program. Leveraging his strong consulting, business analysis, and outsourcing industry expertise, he drives the agenda for syndicated research reports, and has played a key role in creating industry-leading reports on various market segments including BPO for the financial services industry, HR Outsourcing and Recruitment Process Outsourcing. He has also advised numerous large buyers in their service provider selection, market maturity assessments, price and service level benchmarking, and end-of-term considerations, and helped service providers and investors in market opportunity, competitive positioning, and acquisition target analyses.
Prior to joining Everest Group, Rajesh was a consultant at Wipro Technologies, performing process consulting and business analysis for Fortune 500 clients. He was also a key player in pursuing and crafting solutions for new business opportunities. Before that, he was a software engineer at Infosys Technologies. He holds an MBA from the XLRI, Jamshedpur, India, and a Bachelor of Technology from ISM, Dhanbad, India.
RELATED INFORMATION
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M&A in Banking BPO: Looking Back and Moving ForwardArpita Bansal, Rishabh Gupta, Rajesh Ranjan
February 2012 |
Document #EGR-2012-11-V-0646 |
Viewpoint
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Capital Markets Business Process Outsourcing (BPO)Rishabh Gupta, Saurabh Gupta, Rajesh Ranjan
January 2012 |
Document #EGR-2012-11-R-0636a |
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Benefits Administration Outsourcing (BAO) - Service Provider Profile Compendium
January 2012 |
Document #EGR-2011-3-R-0630a |
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Benefits Administration Outsourcing (BAO) - Service Provider Landscape and Capability AssessmentShruti Agrawal, Sayan Chatterjee, Rajesh Ranjan
November 2011 |
Document #EGR-2011-3-R-0620 |
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The Two Billion Dollar (and some more) Giant: Implications of TCS's Insurance BPO deal with Friends Life
November 2011 |
Document #EGR-2011-11-V-0612 |
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Webinar Deck: Benefits Administration Outsourcing Market: Mature yet DynamicSayan Chatterjee, Rajesh Ranjan
October 2011 |
Document #11Oct11-Webinar |
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ADP's Acquisition of The RightThing: Did ADP Do the Right Thing?Sayan Chatterjee, Rajesh Ranjan
October 2011 |
Document #EGR-2011-3-V-0605 |
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Benefits Administration Outsourcing (BAO) Annual Report 2011: The BAO Market - Mature yet DynamicShruti Agrawal, Arpita Bansal, Sayan Chatterjee, Rajesh Ranjan
September 2011 |
Document #EGR-2011-3-R-0598 |
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Rise of Blended RPO - Addressing the Total Talent Acquisition NeedSayan Chatterjee, Rajesh Ranjan
September 2011 |
Document #EGR-2011-3-R-0597 |
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Webinar Deck: Insurance Outsourcing: Ensuring a Brighter Future
September 2011 |
Document #14Sept11-Webinar |
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Insurance BPO - Rising Demand, Increasing CompetitionRishabh Gupta, Saurabh Gupta, Abhishek Menon, Rajesh Ranjan
August 2011 |
Document #EGR-2011-11-R-0584 |
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Multi-Country Recruitment Process Outsourcing (RPO): Hype vs. RealityShruti Agrawal, Sayan Chatterjee, Rajesh Ranjan
July 2011 |
Document #EGR-2011-3-R-0575 |
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HR Outsourcing (HRO) Engagement Between Credit Suisse and WiproSayan Chatterjee, Rajesh Ranjan
July 2011 |
Document #EGR-2011-3-V-0570 |
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Multi-Process HRO (MPHRO) Service Provider Profile CompendiumSayan Chatterjee, Rajesh Ranjan
June 2011 |
Document #ERI-2011-3-R-0561 |
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2010 HRO Market Star Performers on Everest PEAK Matrix - NorthgateArinsoKuldeep Lulla, Rajesh Ranjan
May 2011 |
Document #ERI-2011-3-R-0538 |
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2010 HRO Market Star Performers on Everest PEAK Matrix - AccentureKuldeep Lulla, Rajesh Ranjan
May 2011 |
Document #ERI-2011-3-R-0526 |
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India-to-India (I2I) General & Administrative Outsourcing (GAO) Market: A Phenomenon in the MakingSayan Chatterjee, Saurabh Gupta, Kuldeep Lulla, Abhishek Menon, Rajesh Ranjan
May 2011 |
Document #ERI-2011-10-R-0556 |
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Multi-process HRO (MPHRO) Service Provider Landscape and Capability AssessmentSayan Chatterjee, Rajesh Ranjan, Ritu Sharma
May 2011 |
Document #ERI-2011-3-R-0549 |
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Webinar: RPO Market Undergoes Explosive GrowthSayan Chatterjee, Rajesh Ranjan
April 2011 |
Document #28Apr11-Webinar |
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Recruitment Process Outsourcing (RPO) - Service Provider Profile CompendiumSayan Chatterjee, Rajesh Ranjan, Ritu Sharma
April 2011 |
Document #ERI-2011-3-R-0530a |
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Global Sourcing In BAO - Looking Beyond the Obvious
April 2011 |
Document #ERI-2011-3-V-0536 |
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Role of Global Sourcing in FS BPO - Significant Traction, Yet Tremendous PotentialSaurabh Gupta, Abhishek Menon, Rajesh Ranjan
April 2011 |
Document #ERI-2011-10-R-0529 |
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HRO Annual Report 2011 - The Revival of Multi-process HRO MarketSayan Chatterjee, Rajesh Ranjan, Ritu Sharma
March 2011 |
Document #ERI-2011-3-R-0518 |
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Financial Services BPO (FS BPO) Service Provider Profile CompendiumArpita Bansal, Saurabh Gupta, Abhishek Menon, Rajesh Ranjan
March 2011 |
Document #ERI-2011-10-R-0523 |
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RPO - Service Provider Landscape and Capability AssessmentSayan Chatterjee, Rajesh Ranjan, Ritu Sharma
January 2011 |
Document #ERI-2011-3-R-0488 |
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Global Lending BPO Across Credit Cards, Consumer Loans, and Commercial LoansSaurabh Gupta, Abhishek Menon, Rajesh Ranjan
January 2011 |
Document #ERI-2011-10-R-0494 |
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Towers Watson to Acquire Aliquant - Who is Next?
December 2010 |
Document #ERI-2010-3-V-0493 |
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Recruitment Process Outsourcing (RPO) Annual Report 2010 - A Year of Rapid Growth and Intense CompetitionSayan Chatterjee, Rajesh Ranjan, Ritu Sharma
November 2010 |
Document #ERI-2010-3-R-0487 |
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Role of Software as a Service (SaaS) in BPO
September 2010 |
Document #ERI-2010-11-W-0471 |
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Mapping onto the Workforce of Tomorrow: How RPO Can Play a RoleKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
August 2010 |
Document #ERI-2010-3-W-0459 |
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Time to Make a Bold Move in HRO - Inorganic Considerations for India-Heritage Suppliers
July 2010 |
Document #ERI-2010-3-B-0457 |
Viewpoint
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Benefits Administration Outsourcing (BAO) Supplier Profile CompendiumRajesh Ranjan, Sudhanshu Saxena, Ritu Sharma
July 2010 |
Document #ERI-2010-3-R-0453 |
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Benefits Administration Outsourcing (BAO) - Resilient Demand, Dynamic Supplier LandscapeRajesh Ranjan, Sudhanshu Saxena, Ritu Sharma
July 2010 |
Document #ERI-2010-3-R-0446 |
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Hewitt to Merge With Aon - What It Means For the HRO Industry
July 2010 |
Document #ERI-2010-8-B-0448 |
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HRO Supplier Landscape in Europe: Leaders, Major Contenders, and Emerging PlayersRajesh Ranjan, Sudhanshu Saxena
June 2010 |
Document #ERI-2010-3-R-0432 |
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ACS to Acquire ExcellerateHRO: Indication of Divergent Strategic Directions?Katrina Menzigian, Rajesh Ranjan
May 2010 |
Document #ERI-2010-8-B-0428 |
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HRO Supplier Profile Compendium - Comprehensive Look at MPHRO SuppliersKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
May 2010 |
Document #ERI-2010-3-R-0410 |
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Global Multi-process HRO Supplier Landscape - A Case of Survival and Growth in a Multifaceted MarketKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
April 2010 |
Document #ERI-2010-3-R-0409 |
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HRO Annual Report 2010 - “A year of multi-process HRO market reinvention and evolution”Katrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
March 2010 |
Document #ERI-2010-3-R-0403a |
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NorthgateArinso to Acquire Convergys: Another Move Forward In Reinventing the HRO MarketKatrina Menzigian, Rajesh Ranjan
March 2010 |
Document #ERI-2010-8-B-0404 |
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RPO Supplier Landscape and Capability AssessmentKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
February 2010 |
Document #ERI-2010-3-R-0380 |
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Recruitment Process Outsourcing (RPO) - Supplier Profile CompendiumMansi Khanna, Katrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
January 2010 |
Document #ERI-2010-3-R-0378 |
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Recruitment Process Outsourcing (RPO) - Moving Beyond the Pioneer StageKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
November 2009 |
Document #ERI-2009-3-R-0377 |
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End-of-Term Market in HROKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
October 2009 |
Document #ERI-2009-3-R-0366 |
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"Filling The Gap" - Partnership Between Xchanging and Alexander Mann Solutions (AMS)Katrina Menzigian, Rajesh Ranjan
August 2009 |
Document #ERI-2009-3-B-0361 |
Viewpoint
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Multi-Country Payroll Outsourcing (MCPO) - Supplier Profile CompendiumKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
July 2009 |
Document #ERI-2009-3-R-0342 |
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Things You Must Know Before Your HRO Contract ExpiresKatrina Menzigian, Rajesh Ranjan
June 2009 |
Document #ERI-2009-3-W-0351 |
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Multi-Country Payroll Outsourcing (MCPO): A New Approach to an Old ProblemKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
May 2009 |
Document #ERI-2009-3-R-0340 |
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Global HRO Supplier Landscape - Supplier Profile CompendiumMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
March 2009 |
Document #ERI-2009-3-R-0316 |
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2008 Global HRO Supplier LandscapeMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
January 2009 |
Document #ERI-2009-3-R-0309 |
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HRO Annual Report 2008Monica Barron, Rajesh Ranjan, Sudhanshu Saxena
November 2008 |
Document #ERI-2008-3-R-0308 |
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Learning Services Outsourcing (LSO) - Supplier Profile CompendiumMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
October 2008 |
Document #ERI-2008-3-R-0282 |
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Accelerate the Learning CurveMonica Barron, Rajesh Ranjan
September 2008 |
Document #ERI-2008-3-W-0285 |
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Learning Services Outsourcing (LSO) - Accelerating the Learning CurveMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
September 2008 |
Document #ERI-2008-3-R-0276 |
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Gathering Momentum: Mid-Market HROMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
August 2008 |
Document #ERI-2008-3-R-0266 |
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HRO in Europe - A Market on the MoveMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
May 2008 |
Document #ERI-2008-3-W-0253 |
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Pan-European HRO MarketMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
May 2008 |
Document #ERI-2008-3-R-0249 |
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Global Sourcing in HRChris MacKay, Rajesh Ranjan
February 2008 |
Document #ERI-2008-3-W-0232 |
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Global HRO Supplier LandscapeMonica Barron, Rajesh Ranjan, Sudhanshu Saxena
December 2007 |
Document #ERI-2007-3-R-0221 |
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HRO Annual Report 2007Monica Barron, Rajesh Ranjan, Sudhanshu Saxena
November 2007 |
Document #ERI-2007-3-R-0220 |
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HRO Benchmarks: Scope, Quality, and Pricing - Key Findings from a Survey of Large HRO BuyersMonica Barron, Rajesh Ranjan
September 2007 |
Document #ERI-2007-3-W-0213 |
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HRO Benchmarks - Scope, Pricing, and QualityMonica Barron, Rajesh Ranjan
June 2007 |
Document #ERI-2007-3-R-0167 |
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