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List of research
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India BPO Service Providers
Service Providers providing BPO services from India are listed below.
Aditya Birla Minacs (formerly TransWorks)
Satyam (BPO arm formerly called Nipuna)
Click here for full service provider directory
Our capability
Everest Group has unparalleled perspectives on Indian BPO service providers. We understand India BPO provider capabilities across the gamut of BPO functions (F&A, HR, contact center, industry-specific BPO, knowledge services, etc.) in multiple industries.
Our offerings include:
Service Provider identification and short-listing: Assists buyers identify and short-list providers meeting a specific set of objectives, using a customized, best-practice approach. | More
Service Provider profiles: These are multi-layered service provider capability profiles which provide comprehensive snapshots of provider performance ranging from basic financials to detailed capability assessments for various outsourcing areas. | More | Example India BPO profile
RELATED RESEARCH
BPO Market Update: Indian Supplier Landscape
Labor arbitrage has played an important role in the acceleration of Business Process Outsourcing (BPO) and is an essential ingredient of many BPO agreements. Suppliers have varying capabilities and value propositions with regard to delivering offshore services to their customers. | More
NASSCOM-Everest India BPO Study: Roadmap 2012 - Capitalizing on the Expanding BPO Landscape