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Evolution and Future of Remote Infrastructure Management Outsourcing
Global Services
Remote Infrastructure Management Outsourcing (RIMO) is a growing trend among models for delivering infrastructure services. The Infrastructure Outsourcing (IO) market continues to evolve with offshore suppliers entering the market through labor arbitrage, enabled by remote infrastructure management technology. The continued maturity of the RIMO suppliers’ offerings leads to a certain degree of convergence of various infrastructure models in terms of their target buyers and deal characteristics (e.g., deal sizes).
Everest Research Institute conducted extensive research to analyze the development of the infrastructure outsourcing market, with focus on RIMO. In this article, Soumit Banerjee, Senior Research Analyst, Everest Research Institute, discusses the growth of RIMO as an IO service delivery model and how suppliers are gearing up to take RIMO to the next level.