The choice of global services leaders.
News & Events
More information
For more information about our research offerings or to request a briefing from one of our analysts, please e-mail our Client Director team or call us at:
+1-214-451-3110
+91-124-496-1000
+44-207-887-1483
List of research
For more information on our research and webinars and to view a list of research, please CLICK HERE to download the Everest Group Blue Pages.
Client support
For assistance with accessing the web site or research subscription materials, please read our Guide to Everest Group’s Research Website or e-mail our support group.
In the News
Wipro's IT revenue rises, but lags peers
January 20, 2012,IDG News
5 Tips to Keep IT Outsourcing on Track as Global Providers Cut Staff
January 13, 2012,CIO
Forecast 2012
January 05, 2012,HRO Today
Everest Group: Being Nearshore Isn't Enough
December 29, 2011,Global Delivery Report
TCS, Infosys, Wipro and others planning to reduce onsite work by up to 5%
December 22, 2011,The Economic Times
12 IT Outsourcing Predictions for 2012
December 22, 2011,CIO
Why social tech's real value is inside the business
December 19, 2011,InfoWorld
Global outsourcing of procurement expected to grow in 2012
December 16, 2011,Supply Management
Tough Economy to Drive New Sourcing Models
December 16, 2011,Global Delivery Report
'Sluggish' Year Ahead for Global Outsourcing, New Forecast Says
December 15, 2011,Sourcing Brazil
Top Outsourcing Trends for Q3 2011
December 15, 2011,IT Business Edge
The upside and downside of outsourcing to China
December 07, 2011,Fierce CIO
Crowdsourcing Study Shows Benefits for Enterprise
December 06, 2011,MSP News
IT Outsourcing to China Increases Despite Drawbacks
December 06, 2011,CIO
Scott Bils and The Cloudist
December 04, 2011,The Cloudist
The cost of global inflation
November 30, 2011,CPO Agenda
Cloud Strategy: Look Before You Leap
November 30, 2011,Campus Technology
Making the Business Case for the Cloud
November 30, 2011,Campus Technology
Big hardware & software companies are spreading FUD about the cloud (video)
November 30, 2011,VentureBeat
Misconceptions Hinder SMB Hybrid Cloud Adoption
November 29, 2011,Talkin' Cloud
Tough times spell opportunity for Polish business services sector
November 28, 2011,Warsaw Business Journal
A New Capital of Call Centers
November 25, 2011,New York Times
US market saturating, but IT spending seen growing in India
November 21, 2011,LiveMint
Offshoring in China to hit $10 billion by 2015
November 20, 2011,Supply Management
China's Global Services Market Projected To Grow 20-25 Percent By 2015
November 18, 2011,Supply Demand Chain Executive
US still the biggest pie, UK continues to decline
November 14, 2011,The Financial Express
Tata wins outsourcing contract from Friends Life
November 11, 2011,CFO World
Insurance Technology - Report Analyzes 18 Leading IT Outsourcing Service Providers
November 10, 2011,TMCnet
Tata's UK Subsidiary Gets $2.2 Billion BPO Order
November 09, 2011,CIO
IT Outsourcing Providers Could Profit from Double Dip Recession
November 08, 2011,CIO
Genpact profit increases 19.7%
November 05, 2011,LiveMint
Outsourcing market faces slowdown: Everest Group
November 04, 2011,The Economic Times
Outlook for BPO, offshoring services cautious for next few months
November 03, 2011,Financial Chronicle
Reality Bites: Researcher Sees "Significant" Drop in Outsourcing Volumes in Third Quarter
November 03, 2011,Global Delivery Report
The Rise of Blended RPO
November 02, 2011,HRO Today
Tech tactics in troubled times
October 31, 2011,The Financial Express
Outsourcing and the Pharmaceutical Industry
October 28, 2011,Sourcingfocus.com
Should providers emulate Amazon, Google cloud business models? Nope
October 20, 2011,SearchCloudProvider.com
Don't Let Your IT Outsourcing Provider Steer You Away from the Cloud
October 20, 2011,Softtek Blog
Tata Consultancy to Shift Hiring Away From Mumbai as Employee Costs Surge
October 19, 2011,Bloomberg
Acquired boost
October 16, 2011,Business Today
Cash Strapped Businesses Look to Benefits Administration Outsourcing
October 13, 2011,Nearshore Americas
Outsourcing Health Benefits Grows More Popular
October 13, 2011,Human Resource Executive
PE investors shift focus from IT, back-office to e-commerce
October 12, 2011,LiveMint
Best Buy rebuilding IT capability it outsourced, starts hiring
October 11, 2011,Computerworld
ADP Acquires The RightThing
October 10, 2011,Talent Management
Pharma firms turn to hybrid sourcing
October 07, 2011,Procurement Leaders
Everest Report: Outsourcing Spend Hits 10-Year High
October 07, 2011,Contract Pharma
Pharma Firms to Increase Spending on Outsourcing, Everest Group Says
October 07, 2011,Sourcing Brazil
Health Care Reform Accelerates Benefits Outsourcing
October 05, 2011,SHRM.com
Getting Down to Earth on Cloud
October 04, 2011,Light Reading
Healthcare Reform Accelerates Outsourcing
September 28, 2011,California Broker Magazine
Whitman faces big challenges at HP
September 24, 2011,San Jose Mercury News
Health care reform accelerates benefits outsourcing
September 23, 2011,BenefitsPro.com
Indirect spend reduction can have a direct effect on the bottom line
September 23, 2011,Supply Management
H-1B, B-1 Visa Scrutiny Threatens IT Outsourcing Providers
September 22, 2011,CIO
US firms look for outsourcing in cheap locations like India, to cut costs
August 30, 2011,Economic Times
Latin America A Sweet Spot for Growing Captive Market
August 30, 2011,Global Delivery Report
Top Outsourcing Trends for Q2 2011
August 30, 2011,IT Business Edge
IBM BPO shifts focus to verticals
August 30, 2011,The Financial Express
New Reality for Global Outsourcing: Being "Near" Just Not Enough
August 24, 2011,Nearshore Americas
Managing the contract workforce: many hands make light work
August 19, 2011,Recruitment Extra
Beyond Cost Reduction, What Are Buyers Getting from Outsourcing?
August 17, 2011,IT Business Edge
Insurance BPO Market Undergoing Revival
August 16, 2011,Insurance Networking News
Downturn? Analysts, Like the Dow, Are Up One Day, Down the Next
August 12, 2011,Global Delivery Report
Seeking Opportunity Arbitrage in LatAm
August 10, 2011,Nearshore Americas
Cloud computing and the CIO
August 09, 2011,GigaOM
Resisting Multi-Country RPO
August 09, 2011,Human Resources Executives
Genpact plans analytics hub in China, looks to tap talent pool
August 08, 2011,Livemint
IT sector cautious, but sees no 'direct bearing'
August 06, 2011,Hindu Business Line
How Cloud Computing Affects Competitiveness
August 04, 2011,Big Think
Cognizant at No. 3, Wipro not surprised
August 03, 2011,Business Standard
Cognizant overtakes Wipro Technologies, may topple Infosys as second biggest IT exporter
August 03, 2011,Economic Times
How Cloud Computing Is Reshaping The Role Of The CIO
August 03, 2011,Forbes
Outcome-Based Outsourcing - Just Say No?
August 02, 2011,Global Delivery Report
CIO's Role Evolving as the Cloud Emerges
August 02, 2011,CIO Zone
Cognizant overtakes Wipro in June quarter
August 02, 2011,Hindu Business Line
Outsourcing: Captive model continues to thrive
July 29, 2011,Times of India
Outsourcing Demand Up; So Is Price Pressure
July 27, 2011,Global Delivery Report
Cognizant acquires CoreLogic’s India services operations
July 26, 2011,IT World
Procurement Outsourcing-the Finer Points of the Opportunity
July 26, 2011,Shared Services & Outsourcing Network
MNC captive units back in favour
July 25, 2011,Business Standard
First-quarter numbers seal Wipro's fate as a laggard
July 21, 2011,Daily News & Analysis
Did Genpact pay too much for Headstrong?
July 21, 2011,Daily News & Analysis
TCS outpaces rivals in topline growth for June-quarter
July 21, 2011,Hindu Business Line
Wipro earnings disappoint investors
July 21, 2011,Livemint
Analysts' expectations muted on Wipro results
July 20, 2011,Hindu Business Line
Mid-cap IT firms' niche focus gains traction among clients
July 20, 2011,Business Standard
Wipro's Growth Lags Competitors' Despite Offshoring Boom
July 20, 2011,PC World
"Transformational" Outsourcing Not for the Meek
July 20, 2011,Global Delivery Report
IBM beats peers, gives 30% hike to best staff
July 20, 2011,Financial Chronicle
Recruitment process outsourcing: recruiting the recruiter
July 18, 2011,HR Magazine
FAO Market Is on a Roll
July 15, 2011,Global Services
Industry-specific BPO Will Continue to Evolve
July 15, 2011,Global Services
Procurement Outsourcing: On the Rise, Flush with Deals
July 15, 2011,Global Services
Small, Shorter Term Deals Setting New Trends in HRO
July 15, 2011,Global Services
Tata Consultancy Services net disappoints, but margins level with Infosys
July 15, 2011,Daily News & Analysis
Banking troubles for BPOs
July 15, 2011,Times of India
Hiring Activities Likely to Slow Down in Sept Quarter
July 14, 2011,Financial Chronicle
TCS posts 26% rise in profit
July 14, 2011,The Hindu Business Line
Philippines needs to target non-voice BPO services
July 12, 2011,Business Nightly (ANC)
Infosys Eyes Products as a Business Opportunity
July 12, 2011,PC World
Cloud-puller?
July 12, 2011,Hindu Business Line
Santander Moves Call Center Jobs From India to U.K.
July 11, 2011,PC World
IBM's New Game Plan
July 09, 2011,Business World
The Captive Model for Offshoring Is Thriving, Says Research Firm
July 08, 2011,CIO
Outsourcing's Shift from Arbitrage to Innovation
July 06, 2011,IT Business Edge
Everest Group Reports on Captive Model
July 06, 2011,TMCNet
HR outsourcing: Small but perfectly informed
July 01, 2011,People Management
Everest Group: Captives Alive and Well, But Changing
June 29, 2011,Global Delivery Report
Netting the top talent to source the best
June 29, 2011,Recruiter
Global Services Breakthroughs Wanted: Providers Take Note
June 28, 2011,Global Delivery Report
Deliver Pay Worldwide
June 24, 2011,HR Magazine
Increasing scrutiny in US visa policy may hit India's IT firms
June 24, 2011,Mint
Everest Group Introduces Cloud Economics Model
June 24, 2011,Green Technology World
Everest Group Unveils Comprehensive Cloud Assessment Model
June 23, 2011,TMCNet
Domestic Market Beckons
June 22, 2011,Outlook India
Outsourcing in Financial Services: From an Operational Advantage to a Strategic Enabler
June 21, 2011,Wall Street & Technology
Infy after Murthy
June 20, 2011,The Hindu Business Line
Wipro links attrition to pay package
June 19, 2011,Business Standard
Being Near Is Not Going to Be Nearly Enough
June 18, 2011,Sourcing Brazil
Big Blue Scores a Century
June 17, 2011,Business Standard
Outsourcing 2011: To-Dos for Buyers, Providers and National Promotion Brands
June 17, 2011,Global Delivery Report
Niches Drive Nearshore Outsourcing Growth
June 10, 2011,Global Delivery Report
India continues to be the centre of offshoring activity
June 10, 2011,Supply Management
Indian Outsourcers' Quality Hit by Staff Issues
June 09, 2011,PC World
After Blackstone, other PE investors will look to cash out of BPO investments
June 03, 2011,The Economic Times
TCS honchos take home a hefty pay packet in FY11
June 02, 2011,The Hindu Business Line
Blackstone sells stake in back office firm Intelenet to UK's Serco Group for around $500 million
June 01, 2011,The Economic Times
Blackstone Exits Intelenet With Serco Acquisition
June 01, 2011,Wall Street Journal
Tiger bytes on Genpact
May 28, 2011,The Financial Express
Tighter U.S. Visa Scrutiny Alters Landscape for Indian Tech Firms
May 25, 2011,Wall Street Journal
Procurement outsourcing goes beyond cash
May 24, 2011,Procurement Leaders
Vertical focus draws a new pecking order
May 23, 2011,The Financial Express
Outsourcing back on the agenda in region
May 21, 2011,Gulf News
Everest Group: Stop Looking for the "Next India"
May 18, 2011,Global Delivery Report
Everest Research: Come to Brazil for IT
May 12, 2011,IT Decisions
Domestic IT & BPO deals in top gear
May 09, 2011,The Financial Express
Outsourcing Deals 2011: No Stopping
May 06, 2011,Dataquest
Rising Demand for Outsourcing Services
May 05, 2011,Wall Street Journal
508 outsourcing deals signed in Q1 2011: Report
May 04, 2011,The Economic Times
Cost reduction in Europe, fresh US deals buoy HCL
May 03, 2011,The Financial Express
A New Beginning
April 30, 2011,Outlook Business
High rate of attrition destabilising BPO industry
April 29, 2011,Financial Express
India's BPO market could reach $250 billion
April 25, 2011,Supply Chain Digital
'India key hub for global financial services BPO'
April 25, 2011,Hindu Business Line
Demand outlook bright, say IT analysts
April 24, 2011,Hindu Business Line
TCS Q4 revenue breaches Rs 10K cr mark
April 21, 2011,Times of India
TCS Q4 net profit surges 31% on higher IT spends
April 21, 2011,Hindu Business Line
Offshore IT and BPO Services Subsidiaries Still Popular
April 20, 2011,CIO
Pai quits, markets scream on below-par results
April 15, 2011,Hindustan Times
IT analysts see Q4 results sans surprise
April 14, 2011,The Hindu Business Line
Record year for procurement outsourcing
April 08, 2011,Supply Management
Post Financial Crisis: South Africa and its BPO Offering
April 08, 2011,Sourcing Focus
Pure-play Indian BPO Firms May Be at Risk, Analysts Said
April 07, 2011, IDG NewsGenpact-Headstrong merger: End of pure-play BPOs?
April 07, 2011,The Times of India
Procurement Outsourcing Market Sees Record Contract Signings and Extensions in 2010
April 07, 2011,Supply & Demand Chain Executive
Mid-Tier Conundrum: Diversify or Specialise
April 05, 2011,TechGig
Outsourcing Finance Revives
April 01, 2011,Treasury & Risk
Brazil's R&D Savviness Moves the Country into a Whole New Category
March 25, 2011,Nearshore Americas
Banks Can No Longer Delay Upgrading the Loan Process
March 23, 2011,FSO Knowledge Xchange
Finance and Accounting Outsourcing to Grow 15-20%
March 22, 2011,Accounting Today
Consolidation going 'hand in hand' with shared services
March 11, 2011,Supply Management
The Resurgence of Captive Centers
March 09, 2011,FSO Knowledge Xchange
Everest Group Releases Outsourcing Market Report
March 04, 2011,TMCNet
Chile: South America's Silicon Valley?
March 04, 2011,Investors' Business Daily
Egyptian Unrest Puts Call Centers To the Test
March 01, 2011,CRM Magazine
Recruitment Process Outsourcing Is the Wave of the Present
February 28, 2011,Workforce.com
Special-BloombergUTV Roundtable at NASSCOM 2011
February 24, 2011,Bloomberg TV
Stand and deliver
February 24, 2011,IT Web
Top Outsourcing Trends for Q4 2010
February 23, 2011,IT Business Edge
Truly global RPO: fantasy or fantastic?
February 23, 2011,Recruiter
From 'Where Next' to 'Best-Fit Portfolio'
February 21, 2011,Nearshore Americas
Goodbye Outsourcing, Hello Insourcing: A Trend Rises
February 17, 2011,CIO
Brazil: Always On the Edge of Greatness
February 10, 2011,Nearshore Americas
Nasscom Pegs IT-BPO Exports at $175 bn by 2020
February 08, 2011,Business Standard
India Most Preferred to Set Up Back-End IT Units
February 08, 2011,The Economic Times
'Consolidation Looms' for Smaller IT Firms
February 08, 2011,3D – Syndication
Wipro Reorganises IT Business Structure
February 08, 2011,Business Standard
Top Indian IT Firms to See Rise in H-1B, L-1 Visa Holders
February 08, 2011,Business Standard
Tech Hiring Bonanza on the Cards
February 08, 2011,Business Standard
Egypt Unrest Shows Importance of Risk Mitigation in Offshore Strategy
February 02, 2011,IT Business Edge
The Coming M&A Wave: Tier Two ITO Firms to Get Swallowed in 2011
February 01, 2011,Nearshore Americas
Quarter View and Beyond
January 31, 2011,The Hindu Business Line
It's Time for Africa
January 31, 2011,The Financial Express
Tier 2 Service ProvidersDifferentiating for Survival
January 31, 2011,Dataquest
IT cos opt for lateral hiring on margin squeeze
January 29, 2011,The Financial Express
Egypt's tech workers stay home as turmoil spreads
January 28, 2011,Computerworld
Egypt Unrest Threatens Status as Rising Outsourcing Star
January 28, 2011,CIO
Infosys Posts Strong Revenue, Profit Growth
January 13, 2011,IDG News
Offshoring: The Captive Center Rises Again
January 12, 2011,CIO
iGate to acquire Indian outsourcer Patni
January 10, 2011, IDG NewsTurning to the Philippines for the ring of reassurance
January 10, 2011,The National
New DTI BPO incentive scheme to drop SA operational costs by 20%
January 10, 2011,African Business Review
11 Outsourcing Resolutions Vendors Should Make in 2011
January 04, 2011,CIO
Top Outsourcing Trends for Q3 2010
December 29, 2010,IT Business Edge
Truly Global RPO
December 20, 2010,HRO Today
11 Outsourcing Trends to Watch in 2011
December 20, 2010,CIO
South African incentives could hurt India's BPO industry
December 17, 2010,LiveMint.com
The Rise And Rise Of Cognizant
December 17, 2010,Businessworld India
Global Services Destinations Compendium 2010: Africa: The emerging frontier for services offshoring
December 08, 2010,Global Services
Manila's Banter Beats Bangalore in $21 Billion Call-Center Race
December 02, 2010,Bloomberg
HR metrics: why they need to be used now
November 22, 2010,HR Magazine UK
UK IT outsourcing could increase 600 percent by 2020
November 17, 2010,TechEye.net
UK top European country for global sourcing
November 16, 2010,Computer Weekly
IT and BPO outsourcing could grow 600 per cent by 2020
November 16, 2010,Computing.co.uk
India No More Just an Offshore Location
November 15, 2010,Dataquest
Report: Smaller Indian Outsourcers Will Need to Specialize
November 12, 2010,IDG News
Everest Group Releases Report on Tier-2 Indian IT Providers
November 11, 2010,Tekrati
Outsourcing, Contact Center Suppliers, Weigh In on NBC's 'Outsourced!'
November 10, 2010,TMCnet
Indian buyers handing out larger outsourcing deals, says Everest
November 09, 2010,The Hindu Business Line
Satyam to Merge With Parent to Create a Focused Outsourcer
November 09, 2010,PC World
Buyers Take Portfolio Approach to Offshoring
November 04, 2010,IT Business Edge
Outsourcing Market Holds Steady from Renewals amid Concerns over Weak Economy
November 02, 2010,Supply & Demand Chain Executive
Outsourcing Market Holds Steady from Renewals amid Concerns over Weak Economy
October 28, 2010,Tekrati
Outsourcing: Rural Outsourcing Not Just for Startups
October 28, 2010,IT Business Edge
Outsourcing Market Holds Steady from Renewals amid Concerns over Weak Economy, Says Everest Research
October 28, 2010,Tekrati
CGI plans to expand services delivery from small towns
October 27, 2010,IT News
Is the U.S. government sending jobs overseas?
October 26, 2010,Daily Finance
After miners' rescue, Chile drills for outsourcing business
October 25, 2010,Computerworld
SA's BPO sector under threat
October 25, 2010,ITWeb
India's HCL Says U.S. Outsourcing Market Still Uncertain
October 20, 2010,PC World
Infosys Reports Strong Earnings on Pent Up Demand During Recession
October 16, 2010,Outsource Portfolio
Infosys Signals Rebound in Offshoring Market
October 15, 2010,PC World
Indian Captive BPO Market to Sustain Growth as Mature Players Seek Roles beyond Delivery
October 08, 2010,Supply & Demand Chain Executive
Should India's outsourcers fear China?
October 06, 2010,Outsource Portfolio
Top Outsourcing Trends for Q2 2010
October 03, 2010,IT Business Edge
Banks Take Control of Outsourcing Relationships
October 02, 2010,Bank Systems & Technology
Chile Embarks on Mission to Enter US IT Market
October 01, 2010,Global Services
Banks Return To Revenue-Generating IT
October 01, 2010,Bank Technology News
SaaS Prevalent in HRO but Slow to Gain Adoption in Other BPO Segments
October 01, 2010,Supply & Demand Chain Executive
Chile Aims for the High-end of Offshore Outsourcing
September 29, 2010,PCWorld
Chile Aims to Brand Itself as High-end IT Services Destination
September 29, 2010,InfoTech Spotlight
IT Pricing Coming Down, Outsourcing Going Up
September 28, 2010,Bank Technology News
US government can't contain offshoring
September 21, 2010,The Times of India
In Defense of Outsourcing in the Recession
September 15, 2010,The Atlantic
BPO sector poised to exceed $9-b revenue target
September 14, 2010,Manila Standard
Barriers to entry
September 13, 2010,Information Age
IT Infrastructure Outsourcing Market Sees Offshore Suppliers Return to Traditional RIMO Model
September 09, 2010,Tekrati
Capgemini Takes a Big Bite of Brazil IT Services with CPM Braxis Deal
September 07, 2010,Nearshore Americas
Ohio bans offshoring as it gives tax relief to outsourcing firm
September 07, 2010,Computerworld
One Throat to Choke: Is a Single Vendor Sufficient
September 01, 2010,Data Center Management
The Myths and Realities that Prevent IT Outsourcing to Latin America
August 30, 2010,Nearshore Americas
Smart Shopping for Business
August 24, 2010,Inside Edge
Hot Summer for Benefits Brokers
August 23, 2010,Risk & Insurance
China "mature" but not perfect
August 18, 2010,Outsource
Q2 Outsourcing Market Activity Led by Banking, BPO Services and North American Buyers
August 16, 2010,Supply & Demand Chain Executive
Is China ready for your outsourcing work?
August 16, 2010,Silicon.com
China Emerging as Mature Location for Outsourced Services Delivery
August 16, 2010,Tekrati
Much Ado About Nothing
August 14, 2010,Businessworld India
China comes of age in services offshoring
August 13, 2010,Supply Management
China rated as mature offshoring location
August 12, 2010,Procurement Leaders
China Appeals as an IT Outsourcer Mainly to Its Neighbors
August 11, 2010,PC World
Everest: Offshore R & A Services for Financial Firms Gain Momentum on Heels of Recovering Economy
August 11, 2010,Tekrati
BPO captives lose to engineering, R&D
August 09, 2010,The Financial Express
Global HRO mergers: Action comes home
August 04, 2010,The Financial Express
SRM 'neglected in IT outsourcing deals'
July 30, 2010,Supply Management
Growth Forecast for Benefits Administration Outsourcing
July 28, 2010,SHRM
Benefits outsourcing on the increase
July 23, 2010,Supply Management
Intel's Hybrid Cloud Is on Ramp to Operations-as-a-Service
July 13, 2010,IT Business Edge
Ho. Hum. Another Day. Another Merger.
July 12, 2010,Human Resource Executive "The Leader Board" blog