Introduction

The Finance and Accounting Outsourcing (FAO) market landscape varies substantially by industry due to a culmination of factors affecting the willingness and capability for buyers to reach an FAO end-state. This report provides a comprehensive coverage of the 2006 FAO market size and growth, adoption trends, and supplier landscape by industry. The report analyzes the factors, drivers, and inhibitors of FAO adoption by industry and includes case studies of current industry engagements. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the industry adoption trends in FAO

Scope

• Third-party FAO contracts (does not include shared services or captives)
• Multi-process FAO contracts with a minimum of two F&A processes, over US$1 million in Annual Contract Value (ACV), and a minimum contract term of three years
• All multi-process FAO contracts across all geographies signed as of April 2006
• Leading suppliers including Accenture, ACS, EDS, Genpact, IBM, etc.
• Industries covered include manufacturing, retail, energy & utilities, and financial services

Contents

This report summarizes key market adoption trends and insights by industry. Key insights are divided into five sections: Overall industry comparison, Manufacturing, Retail, Energy & Utilities, and Financial Services. Each section provides the market size and growth, factors affecting adoption, and supplier landscape for each industry in detail (illustrated with supporting data and analysis) to provide the reader information in easy-to-apply, bite-size pieces. For example, the Manufacturing section is detailed along the following points:

• Industry dynamics influencing FAO adoption
• Market size and growth
• Geographic scope
• Process scope
• Offshore adoption
• Supplier landscape
• Case examples