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Genpact Procurement Outsourcing (PO) service provider profile
Introduction
2010 was the best year ever for Procurement Outsourcing (PO) in terms of new contracts signed (over 50) and contract extensions (over 30). Today, PO service providers are managing over US$165 billion of non-core procurement spend on behalf of their clients. As the PO market grows and matures, new players enter the market, while the existing players strengthen their position, thus making the PO service provider landscape increasingly competitive.
The Genpact PO service provider profile provides a comprehensive picture of their service suite, scale of operations, technology solutions, and delivery locations. This profile also includes Everest Group’s assessment of their capabilities.
Contents
Each service provider profile provides the following PO-specific details:
- PO service suite and scale of operations: Includes key PO leaders, PO service suite, capabilities across PO processes, PO FTEs, and recent developments
- PO client portfolio: Includes major clients and recently announced contracts, PO revenue split by geography, industry, and organization size
- PO technology solutions: Includes brief profiles of key technology solutions
- Global PO delivery locations: Includes city level detail of key delivery locations across the world
- Everest assessment: Includes market positioning, delivery capability assessment across scale, scope, technology capability, and delivery footprint, market share – overall and over time, and market shares by industry, geography, and organization size
RELATED RESEARCH
PO Annual Report 2011: "2010 - Best Year Ever for PO"
2010 was the best year ever for PO in terms of new contract signings and contracts extensions. The PO market size in terms of active ACV reached US$1.3 billion driven by both organic and inorganic growth. However, 2011 promises to be a stronger year for PO than 2010. Everest expects the PO market to grow at 15-20% YoY to reach US$1.5 billion in ACV, representing managed spend of around US$190 billion. This report provides comprehensive coverage of the global PO market including detailed analysis on market size and growth, buyer adoption trends, PO value proposition, contract characteristics, and service provider landscape.
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Technology Add-ons and Platform-based Solutions in Procurement Outsourcing
Technology plays a pervasive role in Procurement Outsourcing (PO), as buyers are still under-invested in procurement technology. Service providers are increasingly using SaaS-based and other add-on tools and technologies to augment buyer's existing technology landscape. On-demand platform-based offerings are also emerging though have not been widely adopted yet.
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PO Service Provider Landscape - It's Getting Crowded
As the PO market grows and matures, new players enter the market, while the existing players strengthen their position, thus making the PO service provider landscape increasingly competitive. In this study, we analyze the global multi-process PO service provider landscape and focus on service provider capability assessment (scale, expertise, technology, and delivery footprint), relative position on the Everest PEAK Matrix, service provider market shares, and 2010 Star Performers. |
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