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Quarterly Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.
Market Vista Q4 includes the following:
Location risks and opportunities
including impact of terror attacks in India, labor market trends in
Philippines, and cost arbitrage in Brazil
The Silent Knight - The Philippines Emerging Non-Voice BPO Capability
On the back of successful offshore delivery of voice-based customer service support, the Philippines established itself as the second-largest offshore destination (after India) in the rapidly growing Business Process Offshoring (BPO) market. As the BPO market evolves, we expect 90% of future BPO opportunity to derive from non-voice BPO functions.
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Market Vista: Q3 2008
Market Vista Q3 captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments. |
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Global Sourcing in Banking, Capital Markets and Insurance
As pioneers of global sourcing, financial services firms have played a significant role in the growth and maturation of the offshore services industry. In light of the credit crisis in the United States and the resultant profitability pressures on financial institutions, multiple stakeholders are seeking to understand current trends, opportunities and implications for the global sourcing market for financial services. |
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Response to Satyam Crisis
Everest Research Institute has developed a comprehensive point of view on the Satyam
situation.
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