Executive Summary

The revenue cycle for healthcare providers is extremely important, complex, and needs standardization. As a result, traditional FAO solutions have not appealed to healthcare providers due to their “horizontal” nature and a “one-size-fits-all” approach. This is set to change as industry-centric FAO solutions catering to specific F&A requirements of healthcare providers emerge.

This whitepaper takes an in-depth look at the healthcare provider space to understand and discuss the following:

• Key F&A related pressures faced by healthcare providers
• Requirements from a FAO solution for healthcare providers
• FAO supplier landscape for healthcare providers
• Implications for healthcare providers

This whitepaper is based on a recent comprehensive Everest study titled “Industry-Specific FAO Solutions – Moving Beyond the Bottom-Line” that tracks and analyzes the increasing industry-specificity in FAO offerings.

FAO has the potential to generate significant benefits for healthcare providers but has continued to be untapped. This whitepaper provides our perspective on how healthcare providers can leverage FAO as a tool to manage key challenges across their F&A function and especially across the revenue cycle.