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The landscape of potential outsourcing suppliers has evolved rapidly over the last few years significantly increasing the number of credible supplier options available in the market today. As the requirements from sourcing programs become fairly complex and requirements become specialized, suppliers with niche capabilities are increasingly making their presence felt. These niche suppliers can be specialists in a function (e.g., analytics), an industry (e.g., retail), a region (e.g., Latin America) or even a technology (e.g., Lawson). Everest Research Institute’s Supplier Spotlight showcases such select niche suppliers that have differentiated and distinctive capabilities that buyers of sourcing services must take definite cognizance of.
Mid-sized suppliers are becoming increasingly attractive for large buyers looking for special requirements such as industry or geography expertise or mid-market buyers seeking “right-sized” suppliers for their global sourcing requirements. Publicly listed in India, Sonata Software is a mid-sized IT services company that has successfully differentiated itself by investing in specific offerings for clients in a select set of verticals and geographies. The company’s distinctive focus on solutions and services for clients in the Travel, Transportation, & Logistics (TTL) and Hi-Tech and Technology verticals, and Continental Europe stand out as its notable differentiators versus its peers.
To learn more about Sonata Software and its capabilities, please read the full Supplier Spotlight by clicking the download button in the upper right corner.