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Offshore Suppliers' Datacenter Dilemma: Reluctant Owners or Aggressive Innovators?

ID: ERI-2010-4-W-0412
Soumit Banerjee, Yugal Joshi, Ross Tisnovsky
April 2010
11 pages

Price: $249 (USD)
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Executive Summary

In the pursuit of becoming a “one-stop” shop for buyers’ IT outsourcing needs and targeting large buyers, offshore suppliers are seeing their infrastructure outsourcing (IO) business becoming very similar to the traditional IO business of multinational companies (MNCs). However, unlike MNCs, offshore suppliers generally have been averse to acquiring buyers’ infrastructure assets and shied away from investing in capital-intensive datacenters.

Offshore suppliers are seeing their infrastructure deals becoming more complex in terms of pricing and the buyer revenue segment becoming very much similar to that of MNC IO suppliers. However, despite various pointers of convergence of the offshore suppliers’ IO business and MNCs’ IO business, the propensity of offshore suppliers to acquire assets is still minimal and on a case-to-case basis.

This paper discusses the:

  • Historical perspective of the IO market
  • Changing IO landscape and its impact on offshore suppliers
  • Current datacenter strategies of offshore suppliers and their movement towards a different strategy
  • Likely evolution of offshore suppliers’ datacenter strategies

Our analysis is based on critical trends in infrastructure outsourcing for offshore and MNC suppliers, some key deals, and strategic moves exhibited by offshore suppliers in the last couple of years. We analyzed the propensity of management towards owning assets and making alliances or partnerships with various datacenter providers.

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