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Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.
Market Vista Q1-2010 includes the following:
PLEASE NOTE: The download includes
In addition, Market Vista subscribers get complimentary access to the following documents that can be downloaded separately
To learn more about Market Vista, please click here to download the Market Vista service description.
Market Vista: Q1 2010
Market Vista Q1-2010 includes data, analysis and insights on transaction trends, captive market dynamics, and fact-base for Eastern European destinations. Also included are two Primers on supplier landscape in HRO and key Latin American Contact Center suppliers.
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Global Sourcing 2.0 - Evolving Global Delivery Imperatives for Outsourcing Service Providers
This report analyzes the trends and next generation imperatives for service providers along some of the key components of global delivery – location portfolio, operating model, and talent management. The report presents the global delivery trends with pertinent examples, data analysis and observations, and draws important implications for service providers as well as buyers of outsourcing services.
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Benefits Administration Outsourcing (BAO) - Resilient Demand, Dynamic Supplier Landscape
While the demand for BAO showed resilience during the economic downturn and is poised for a robust growth in 2010, the supplier landscape is changing rapidly with consolidation on one hand and entry of new suppliers on the other. This research study provides a comprehensive coverage of the market demand, highlights the key market developments, and provides an overview of the key suppliers along with their solution and capability.
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