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Market Vista: Q2 2010

ID: ERI-2010-8-R-0449
Salil Dani, Anand Ramesh, Amneet Singh
August 2010
197 pages

Price: $4,999 (USD)
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Market Vista

INTRODUCTION

Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

Market activity heatmap 

SCOPE

Market Vista Q1-2010 includes the following:

  • Outsourcing transaction trends
  • Captive-related issues
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key supplier developments
  • Primer on Contact Center suppliers in EMEA region for French language support

Outsourcing/offshore market index 

CONTENTS

  • Outsourcing and offshoring deal trends by function, geography and industry
  • Captive market assessment including recent setup, expansion and divestitures
  • Financial services spotlight featuring outsourcing by financial services companies including key developments among the leading financial services companies globally
  • Location risks and opportunities including emergence of Indian Tier-2/3 cities for offshore operations; impact of partial deregulation of the Chinese Yuan; decrease in offshore activity in Europe; evolution of incentives across offshore locations
  • Fact-base including cost, wage inflation, attrition and sustainability of arbitrage for Latin American cities across geographies
  • Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A

PLEASE NOTE: The download includes

  • Executive Summary highlighting key findings
  • Complete Market Vista Q2-2010 report

In addition, Market Vista subscribers get complimentary access to the following documents that can be downloaded separately

To learn more about Market Vista, please click here to download the Market Vista service description.

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