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List of research

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Research that Works for You

We base our list of annual research topics on the questions and suggestions of buyers, service providers and industry observers to ensure that they are both relevant and timely. Using this input, our research agenda currently covers the following:

This research is essential for companies to make better-informed outsourcing decisions based on key factors such as market size and growth, adoption by buyers and service providers, value creation and risks, selecting a location, developing a global strategy and choosing from among different execution models. This data is also useful for tracking issues that cut across traditional business boundaries, from technology and regulations to value and risk.

Research Quick Facts

Founded: 2005

Analysts: 30+

Research Areas:

  • Market Vista
  • Banking, Financial Services, and Insurance (BFSI) Outsourcing
  • Information Technology Outsourcing (ITO)
  • Finance & Accounting Outsourcing (FAO)
  • Procurement Outsourcing (PO)
  • Human Resources Outsourcing (HRO)
  • Recruitment Process Outsourcing (RPO)
  • Service Provider Intelligence
  • Global Sourcing

Most comprehensive databases for BPO, ITO, locations, and captives