Research Approach

Everest Group uses a robust framework to comprehensively analyze and generate insights on the key dynamics in the tumultuous BFSI market and its use of IT, BPO, and supporting technologies. Our research delivers fact-based data that addresses the key considerations of financial services organizations, service providers, technology providers, and investors. Our services are available as syndicated research programs, custom research engagements, or consultations. Learn more about the BFSI Outsourcing offering.

Service Provider Profiles

Our Service Provider Intelligence practice maintains multi-layered profiles of established and emerging providers across multiple functions, processes, and geographies. See a listing of BFSI-specific provider profiles. 

Custom BFSI Outsourcing Examples

Global financial services company – Helped evaluate the feasibility of offshoring capital markets-related business processes to India. [Case study example]

A leading BPO supplier – Helped identify business opportunities for credit lifecycle management across multiple lending segments including credit cards, consumer loans, and commercial loans.  [Case study example]