Research Capabilities

Over the years, Everest Group has developed proprietary and advanced research, analytics, databases, templates and toolkits covering every aspect of outsourcing and offshoring. These unmatched resources enable our members to rapidly develop strategic intelligence, analysis and insight on behalf of our clients.

We study corporate strategies, business models, value propositions, economics, service level agreements, technology and emerging trends to see how they are impacting companies. And we examine every key issue from a multitude of perspectives to ensure a comprehensive approach to key issues.

In addition, our analysts have access to the largest, deepest databases in the industry. Our proprietary data sets include:

Service Provider Directory

Everest Group tracks over 500 service providers spanning the globe. In addition to traditional outsourcing service providers (Accenture, ACS, Capgemini, EDS, HP, IBM, etc.), we also track leading offshore service providers, function-specific (HRO, FAO, BPO, etc.) service providers, and regionally oriented (India, China, Philippines, etc.) service providers and multiple other niche service providers.

Service Provider Directory 

Service Provider Profiles

Multi-layered service provider capability profiles, which provide comprehensive snapshots of service provider performance ranging from basic financials to detailed capability assessments for various outsourcing areas. | More

Transaction Intelligence

Consisting of information from market sources across North America, Latin America, Europe and Asia, this database has records of more than 10,000 publicly announced outsourcing transactions and is continually updated.

Emerging Market databases

A collection of both public and nonpublic outsourcing transactions for such key markets as full-service human resources outsourcing, finance and accounting outsourcing, and procurement outsourcing.

Location Profiles

This data set contains costs and risks for more than 125 cities around the globe that serve as potential service delivery centers.

Offshore Captive database

Key information on captives of more than 150 large companies, including location, services provided, size and other key information.

These powerful databases are complemented by our ability to analyze outsourcing and offshoring trends, as well as other key factors driving the marketplace such as buyer adoption, service provider capabilities, evolving technologies and outsourcing functions.