Vertical Industry Strategies in Shared Services and Outsourcing survey

SSON and Everest Group are delighted to share with you the results of the first ever “Vertical Industry Strategies in Shared Services and Outsourcing Survey.” 

Conducted earlier this year and eliciting over 650 responses, this groundbreaking survey analyzes how shared services and outsourcing models are maturing by vertical industry – a trend we identified some time ago but which – to date – had little data to back it up.

So, what does this mean for you? Quite simply: there are untapped processes within your industry vertical that offer great potential in terms of a shared services or outsourcing model. This report highlights these processes and also identifies degree of centralization, expected optimization initiatives, technology strategies, and other factors relating to more than 160 functions across the industries covered.

What's covered? The Vertical Industry Strategies in Shared Services and Outsourcing survey covers 28 different industries and analyzes traditional SG&A functions, as well as vertical-specific functions, across the value chain. 

Why is the survey important? If you are not already positioned to leverage processes that are specific to your industry – this survey provides you with the starting blocks. In addition, the provider market is increasingly focused on providing tailored services according to industry needs, and you’ll want to be ready to take advantage of these.

Check out the results…

• Preview Summary (click to download without required login)
  
• Full Summary Report
• Banking, Financial Services, & Insurance fact sheet
• Consumer Goods & Retail fact sheet
• Energy & Utilities fact sheet
• Manufacturing fact sheet
• Media & Entertainment fact sheet
• Public Sector & Healthcare fact sheet
• Technology & Communications fact sheet
• Travel, Transportation, & Logistics fact sheet