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Featured Research

Upcoming Contract Renewals – Application Services

The report ‘Upcoming Contract Renewals – Application Services’ includes data and insights, specific to deals nearing end of term, expanding on analysis of IT and BPO deals nearing end of term by buyer...

Market Vista™ Q4 2013

Market Vista Q4-2013 includes data, analysis, and insights on transaction trends, major outsourcing deals, global in-house center market dynamics, trends in offshoring destinations in emerging economi...

European Infrastructure Services – Service Provider Landscape with PEAK Matrix™ Assessment 2014

European buyers realize that broader infrastructure services capability is not sufficient to serve the European market. Therefore, a fact-based assessment of the capabilities of infrastructure service...

IT Outsourcing (ITO) in Insurance – Service Provider Profile Compendium 2013

Everest Group has assessed the capability and market success of 20 AO service providers and has mapped them on Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix, which is a co...

Market Insights

US$80+ billion in sourcing contracts up for renewal


Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics. | Read more Market Insights


Everest Group PEAK Matrix

Preview Documents

Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).

Everest Group has complimentary four-page PEAK Matrix preview documents for our service provider landscape reports.

Banking BPO PEAK Matrix 2013 Global Preview

Healthcare Payer AO PEAK Matrix 2013 Global Preview

FAO PEAK Matrix 2013 Global Preview

Other PEAK Matrix Global Preview documents include HRO, RPO, Banking ITO, Banking BPO, and more



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