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Enterprise Cloud Services – Annual Report 2015: “Contracting Remains Cloudy”

This research provides fact-based trends impacting the cloud services market. It analyzes multiple aspects such as overall cloud service market size and growth estimates, deal size, cloud deployment t...
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Global In-house Center (GIC) Landscape Annual Report 2015

This report provides a deep-dive into the GIC landscape and an analysis of the GIC trends in 2014, comparing them with the trends in last two years. The research also brings out key insights into the ...
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Practitioner Perspectives - Wayne Butterfield Interview

Sarah Burnett, Everest Group, Vice President, interviewed Wayne Butterfield, Head of Digital Service Innovation & Transformation at Telefónica, to learn more about the company’s automation journey. In...
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Market Insights™

 

Analytics BPS PEAK

 

Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics. | Read more Market Insights

 

Everest Group PEAK Matrix

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Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).

Everest Group has complimentary four-page PEAK Matrix preview documents for our service provider landscape reports.

Capital Markets BPO PEAK Matrix 2014 Global Preview

European ITO PEAK Matrix 2014 Global Preview

PO PEAK Matrix 2014 Global Preview

Other PEAK Matrix Global Preview documents include HRO, RPO, Banking ITO, Banking BPO, and more

 

 

Everest Group PEAK Matrix Global Preview

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