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Featured Research

Practitioner Perspectives - Simen Munter and Pankajam Sridevi, ANZ Global Hubs Leadership Interview

Rapidly scaling an RPA program is a common challenge. ANZ turbo-charged their program by starting in their India global in-house center and intentionally creating organizational pull. Simen Munter and...

Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2015

This report examines the global L&P insurance BPO market and its service provider landscape. It provides detailed analysis of the capabilities and market performance of service providers and their rel...

North America Digital Adoption Survey – How Pervasive is Your Digital Strategy?

This report focuses on digital adoption in North America. It establishes a definitional framework for digital adoption and assesses the nature and extent of digital technology adoption amongst North A...

Procurement Outsourcing (PO) – PO Service Provider Landscape with PEAK Matrix™ Assessment 2015

This report examines the dynamics of the global PO service provider landscape and its impact on the PO market. Based on the comprehensive Everest Group PEAK Matrix, each of the 18 PO service providers...

Market Insights™


MPHRO Annual

Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics. | Read more Market Insights

Everest Group PEAK Matrix

Preview Documents

Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).

Everest Group has complimentary four-page PEAK Matrix preview documents for our service provider landscape reports.

Analytics BPS PEAK Matrix 2015 Global Preview

Healthcare Payer BPO PEAK Matrix 2015 Global Preview

PO in Europe PEAK Matrix 2015 Global Preview

Other PEAK Matrix Global Preview documents include Healthcare & Life Sciences, HRO, Banking ITO, Banking BPO, and more



Everest Group PEAK Matrix Global Preview



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