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Featured Research

Upshifting Value and Talent through Robotic Process Automation (RPA)

This whitepaper analyzes the distinct position of GICs to provide leadership in the robotic automation journey for their enterprises. This whitepaper is based on Everest Group’s extensive research exa...

Healthcare Payer BPO – Service Provider Landscape with PEAK Matrix™ Assessment

Driven by ObamaCare, the market for third-party BPO in healthcare payer space continues to grow at a healthy rate. This report uses Everest Group’s proprietary PEAK Matrix to assess and rate service p...

Europe Digital Adoption Survey – Is Your Digital Strategy Plateauing?

This report focuses on digital adoption in Europe. It establishes a definitional framework for digital adoption and assesses the nature and extent of digital technology adoption amongst European enter...

Market Insights™



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Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics. | Read more Market Insights

Everest Group PEAK Matrix

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Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).

Everest Group has complimentary four-page PEAK Matrix preview documents for our service provider landscape reports.

Analytics BPS PEAK Matrix 2015 Global Preview

Healthcare Payer BPO PEAK Matrix 2015 Global Preview

PO in Europe PEAK Matrix 2015 Global Preview

Other PEAK Matrix Global Preview documents include Healthcare & Life Sciences, HRO, Banking ITO, Banking BPO, and more



Everest Group PEAK Matrix Global Preview



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