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Healthcare Payer BPO – State of market with PEAK Matrix™ Assessment

Driven by ObamaCare, the market for third-party BPO in healthcare payer space grew at a healthy rate in 2013. Greater demand for BPO services from the smaller payers led to a slight shift in the buyer...

Procurement Outsourcing (PO) – PO Service Provider Landscape for Europe with PEAK Matrix™ Assessment

This report examines the European PO market and its service provider landscape. It focuses on the growth and adoption trends in Europe, service provider positioning, and solution characteristics of Eu...

IT Outsourcing in European Banking and Capital Markets – Service Provider Landscape with PEAK Matrix™ Assessment 2014

In this report, we analyze the capabilities of 20 leading AO service providers in banking and 18 leading service providers in capital markets in Europe. These providers were mapped on Everest Group Pe...

Practitioner Perspectives - Alan Nance Interview

Sarah Burnett, Everest Group Research Vice President, caught up with Alan Nance, Vice President of Technology Transformation at Royal Philips, to learn more about the transformation and progress to da...

Market Insights™


Healthcare BPO Payer Market


Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics. | Read more Market Insights


Everest Group PEAK Matrix

Preview Documents

Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).

Everest Group has complimentary four-page PEAK Matrix preview documents for our service provider landscape reports.

Capital Markets BPO PEAK Matrix 2014 Global Preview

European ITO PEAK Matrix 2014 Global Preview

PO PEAK Matrix 2014 Global Preview

Other PEAK Matrix Global Preview documents include HRO, RPO, Banking ITO, Banking BPO, and more



Everest Group PEAK Matrix Global Preview



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