The Two Billion Dollar (and some more) Giant: Implications of TCS's Insurance BPO deal with Friends Life
14 Nov 2011
by
Rajesh Ranjan
Introduction
On November 9, 2011, TCS announced that it had signed a mega US$2.2 billion deal with UK Life and Pensions insurer Friends Life. This breaking viewpoint analyzes this deal and presents insights on:
Why the deal came to be signed, why this was expected, and what this portrays about the UK insurance BPO market
Why this deal is significant for both insurers and BPO service providers and the trends that it affirms
How this deal will impact TCS in terms of scale, profits, and future outlook
What this means for the future and things to watch
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
