Topic: Healthcare BPO is a “Hidden Jewel” for The Philippines’ Global Services Industry
The offshore healthcare BPO services industry in the Philippines has grown four-fold over the past two years, increasing in revenue from US$102 million in 2010 to US$430 million in 2012 (E).
The industry has seen a sharp increase in activity from the global and domestic players alike with service offerings ranging from more transactional services, such as claim processing, transcription, and data/document management, to niche services such as medical coding, care management, and services for pharmaceutical benefits management.
Our research brief offers a view on the Philippines’ proposition in the healthcare BPO services, its growth potential, and the key drivers for the industry.
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Note: this report is from 2012. See our most recent R2R research report.
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