On August 22, 2012, Everest Group hosted a webinar on market developments in Q2-2012, which covered:
Outsourcing trends in the first half of the year (January – June)
Insights into location activity in offshore geographies
Trends and developments in GICs
Developments in key locations in Latin America
Synopsis:
Current economic and political conditions clearly have had an impact on the global services market.
The number of outsourcing transactions decreased by 7 percent compared
to Q1 2012, and the annualized contract value of these transactions
decreased by 25 percent. In contrast, Asia is reporting significant
growth in delivery centers across global in-house centers, or GICs
(formerly known as captives), and service providers.
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
