HR Outsourcing (HRO) Engagement Between Credit Suisse and Wipro
15 Jul 2011
by
Rajesh Ranjan
Introduction
Everest Group recently studied the HRO engagement between Credit Suisse and Wipro to gain insights into the value that Credits Suisse created in partnership with Wipro as part of a Global HR transformation program. This case study highlights key aspects of the unique engagement with a build-operate-transfer (BOT) construct and discusses:
Scope of the engagement
Drivers behind the engagement
Criteria for selecting Wipro as a service provider
Note: this report is from 2012. See our most recent R2R research report.
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