Introduction

Trade reconciliations is an important segment of capital markets BPO, and the most frequently outsourced function in capital markets BPO contracts. While the global potential for trade reconciliations outsourcing is in the range of US$1.8-2.4 billion, only about 5-10% of this market has been captured, representing significant untapped potential. Most mature service providers in the capital markets BPO space also offer trade reconciliation services from offshore locations, and this is becoming an important area of growth for service providers.

In this research, we analyze the current trends and the future outlook for BPO in offshore trade reconciliations. We focus on:

• Market size and potential
• Buyer adoption trends
• Service provider landscape and solutions trends 

Scope

• The focus of this report is on the global third-party offshore trade reconciliations BPO industry
• This report leverages the following sources of information:
• Operational profiles of 11 capital markets BPO service providers including Capgemini, eClerx, EXL Service, Genpact, HP, HCL, Infosys, Syntel, TCS, Wipro, and WNS
• Executive-level interviews with leading capital markets BPO service providers and buyers
• More than 80 publicly announced capital markets BPO contracts signed up to December 2011
• Everest Group’s experience and IP in the capital markets BPO industry

Content

This report will assist key stakeholders (financial services institutions, service providers, technology providers) understand the dynamics of the offshore trade reconciliations BPO market. It will help them understand:

• market size and potential
• drivers behind the outsourcing of trade reconciliations
• buyer trends in different geographies
• sourcing models (captive v/s third party)
• adoption by single and multi-process contracts
• adoption by asset classes
• the key service providers in the offshore trade reconciliations market