Traditional IT service providers are increasingly deploying cloud computing solutions as part of transformational engagements. Most of these engagements involve infrastructure modernization, virtualization, and private cloud deployment and usually run concurrently with application modernization and SaaS deployment efforts.
ITO providers can perform a variety of roles as part of cloud-enabled transformation. However, our research suggests that many of these roles tend to be tightly linked.
To develop these capabilities, service providers need to place their bets with care. Relatively low-risk alliance strategies can work well but may be limited in terms of their ability to serve complex engagements.
This report is based on Everest Group’s analysis of over 100 deals with cloud delivery in scope, serviced by traditional ITO players (excluding public cloud, SaaS, and hosting service providers).
It contains detailed analysis of:
The nature of cloud computing related opportunities for ITO providers
Specific roles being performed by ITO players in serving the cloud computing market
The strategic dilemma faced by ITO service providers in trying to capture the lion’s share of the market
Potential strategic convergence amongst service providers with strengths in different capability sets
Note: this report is from 2012. See our most recent R2R research report.
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