Industry Trends reports provide industry specific data, developments,
and insights that enable Global Sourcing Managers to navigate through
the complexity and make clear, effective decisions contextualized and
suited to their specific industry. These reports provide deep-dive into
transaction activity, captive developments, service provider market
share, and key outsourcing transactions specific to a particular
industry.
SCOPE
Outsourcing transaction trends
Captive market overview
Service provider activity and deal information
CONTENTS
The Q4-2011 Industry Trends Report for Banking, Financial Services, and
Insurance (BFSI) includes data and insights, specific to this industry
spanning across
Outsourcing transaction trends by function, geography, and sub-vertical
Outsourcing transaction activity by process and sub-processes, and by type of deal (new and restructured/renewals)
Captive market assessment including recent setup, expansion, and divestitures
Transaction activity by service provider and their market share
Enterprises are challenged by intensifying competition, uncertain macroeconomic environment, digital-savvy nimble firms, and ever-increasing demands of digital-native consumers. They are leveraging digital technologies to tackle these challenges and…