IT Application Outsourcing (AO) in Capital Markets - Service Provider Profile Compendium

15 Feb 2013
by Jimit Arora

$2,999.00

INTRODUCTION

The BFSI industry continues to be the largest adopter of the IT Application Outsourcing (AO) services. However, the industry dynamics have changed significantly over the last 12 to 24 months. BFSI buyers are facing increasing pressure to drive top-line growth, manage complexity arising out of wide-scale regulatory reforms, and improve profitability by driving greater cost efficiencies. To achieve this, buyers are focusing on optimizing their portfolios of AO service providers.

At the same time, service providers in the BFSI-AO space also ramped up their capabilities, built up scale, and invested in developing and acquiring IP/proprietary solutions. They also formed alliances that allow them to undertake and deliver on large-sized, annuity AO engagements. The competitive intensity in the BFSI AO services space is at an all-time high. As a result, it is becoming difficult to differentiate service providers based purely on delivery capability. It is, therefore, critical to have a comprehensive, well-rounded, and fact-based assessment of the service providers’ BFSI-AO value proposition.

In this report, we present detailed profiles of the 20 service providers featured on the capital markets AO PEAK Matrix. Each service provider profile provides a comprehensive picture of the specific provider’s service suite, scale of operations, domain investments, and delivery locations. In this report, we focus on:

  • The landscape of service providers for capital markets AO
  • Assessment of service providers on a number of capability-related dimensions
  • Characteristics of Leaders, Major Contenders, and Emerging Players on Everest Group capital markets AO PEAK Matrix
  • 2012 “Star Performers”, that is, providers with the strongest forward movement over time – both in terms of market success and capability advancements
  • Implications for capital markets buyers and service providers

Capital Markets AO profile 

SCOPE

This report includes detailed profiles of the following 20 service providers:

  • Capital markets AO PEAK Leaders: Accenture, Cognizant, IBM, Infosys, and TCS
  • Capital markets AO PEAK Major Contenders: Capgemini, CGI, CSC, EPAM, HCL, Headstrong, HPES, iGATE, L&T Infotech, Polaris, and Wipro
  • Capital markets AO PEAK Emerging Players: Dell Services, Luxoft, MphasiS, and Syntel

CONTENTS

Each profile covers the following aspects for the featured service providers:

  • General overview of the provider’s business, services, clients, and financials
  • Highlights of the provider’s assessment across the PEAK dimensions – scale, scope, domain investments, delivery footprint, and market success
  • The provider’s capital markets AO-related domain investments, including proprietary solutions, acquisitions, alliances, and partnerships
  • Publicly-announced transaction activity by the provider in the capital markets AO domain during 2009-2012
  • AO delivery footprint of the provider in offshore location
 

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