The Baltic States have witnessed steady interest from Scandinavian companies for global service delivery in the recent past. Lower costs, geographical proximity, cultural similarity, and availability of high-quality multi-lingual talent make the Baltic States a preferred nearshore global service delivery location for the Scandinavian countries.
In this report, we evaluate the current global service delivery landscape in the Baltic States, while also assessing suitability for supporting Western Europe and other regions for Information Technology (IT) and Business Process (BP) services.
The report also offers perspectives on the drivers and challenges for the global services industry in the Baltic States and their future outlook as global delivery locations.
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Note: this report is from 2012. See our most recent R2R research report.
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