Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer & more agile competitors. It also allows buyers a chance to make course corrections based on lessons learned during the lifetime of the just-concluded engagement and adjust sourcing strategy.
In particular, buyers of application services with long-term engagements are driving the agenda of productivity very hard and are not averse to looking at alternative service providers to counter declining productivity levels.
Nearly US$84 billion worth of IT and BPO contracts are up for renewal in the 24 month period starting April 1, 2014. This report explores trends in such contracts.
Scope
Analysis of IT and BPO contracts nearing end of term
Deep dive into analysis of IT renewals with a focus on AO and bundled contracts
Content
The report ‘Upcoming Contract Renewals – Application Services’ includes data and insights, specific to deals nearing end of term, expanding upon the following:
Analysis of IT and BPO deals (deal volumes, contract sizes, and durations) nearing end of term by buyer geography and buyer industry
Trends in AO and bundled deal renewals by buyer industry, buyer geography, and service provider category
Analysis of application services contract renewals by scope (viz. development, maintenance, ERP implementation, ERP maintenance, and system integration) across geographies
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…