INTRODUCTION

The capital markets industry continues to grapple with high regulatory pressures, intense competition, and an uncertain economy. Market participants are adopting disruptive business models to contain costs and improve profitability. As the financial services industry undergoes a technology revolution through adoption of digital technologies, capital markets players are investing in next-generation technologies to stay ahead of competition. Buy-side and sell-side participants, as well as financial intermediaries are investing in risk & compliance management solutions, automation, cloud & open-source technologies, mobility, high-end analytics, and third-party platforms as they focus on cost reduction, standardization, and portfolio rationalization.

The evolving demand landscape is compelling IT service providers to adapt their offerings and invest in digital technologies, utility-based models, product & platform alliances, regulatory solutions, and co-innovation with clients.

We had assessed 24 capital markets AO service providers for their capabilities in providing these services globally. These providers were mapped on the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix, which is a composite index of a range of distinct metrics related to each provider’s capability and market success.

In this report, we present detailed profiles of 24 service providers featured on the global capital markets AO PEAK MatrixTM. Each service provider profile presents a comprehensive picture of their capital markets AO service suite, scale of operations, domain investments, publicly-announced transactions, and delivery locations.

SCOPE

This report includes detailed profiles of the following 30 service providers:

• Capital markets AO PEAK Matrix Leaders: Accenture, Cognizant, HCL Technologies, IBM, Infosys, TCS, and Wipro
• Capital markets AO PEAK Matrix Major Contenders: Capgemini, CGI, CSC, Dell Services, EPAM, Genpact, IGATE, L&T Infotech, Luxoft, MphasiS, Polaris, and Tech Mahindra
• Capital markets AO PEAK Matrix Aspirants: Birlasoft, Hexaware, NIIT Technologies, Syntel, and Virtusa

CONTENTS

Each profile covers the following aspects for each featured service provider:

• General overview of the provider’s business, services, clients, and financials
• Highlights of the provider’s assessment across the PEAK Matrix dimensions – scale, scope, domain investments, delivery footprint, buyer satisfaction, and market success
• The provider’s capital markets AO-related domain investments, including proprietary solutions, acquisitions, alliances, and partnerships
• Publicly-announced transaction activity by the provider in the capital markets AO domain during 2012-2015
• AO delivery footprint of the provider in offshore locations