PricePoint™ Q1 2015 Points to Consider in the Pricing of Outsourcing Services

29 Jul 2015

$4,999.00

Introduction

PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact pricing. Additionally, the reports include insights into contemporary outsourcing trends that are being driven by key market developments.

Trend in blended FTE price

Scope

PricePoint Q1 2015 includes the following:

  • Assessment of pricing drivers in ITO and BPO, including:
    • Buy-side dynamics
    • Supply-side dynamics
    • Key macroeconomic factors
    • Overall impact of the drivers on pricing in Q1 2015
    • Pricing outlook for Q2 2015
  • Featured research:
    • Cloud outsourcing

Resource Utilization

Contents

This report contains in-depth analysis of the drivers that impact pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:

  • Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
  • Supply-side drivers including resource utilization, support costs, and service provider financial performance
  • Macroeconomic factors including operating cost inflation and foreign exchange rates

The report also contains the aggregated impact of these drivers on pricing in Q1 2015 and the outlook for Q2 2015.

The featured research section includes:

  • Recent trends around inclusion of cloud services in deals
  • Price variation between cloud-based and on-premise solutions
  • Key challenges in cloud pricing
  • Recommended approach for assessment of cloud pricing
 

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