Introduction

Virtual Desktop Infrastructure (VDI) is getting a lot of traction as an alternate desktop delivery mechanism. Major suppliers are developing various offerings to tap this market, including partnerships with technology vendors, managed desktop services, etc. These suppliers have varying competence in various aspects of VDI delivery.

This research piece analyzes and assesses the capabilities of major suppliers along the key dimensions of experience, size/scale, global delivery and VDI strategy. The suppliers have been profiled along different dimensions of desktop management, desktop virtualization and management tools. It also includes a framework detailing the critical success factors that a VDI strategy should implement to be successful.

Scope

• Capability assessment of major suppliers in terms of providing VDI services
• Profiles of major MNCs and Indian desktop management provider
• Analysis of desktop management and VDI strategies of suppliers

Contents

This research focuses on assessing VDI delivery capabilities of major suppliers, leveraging Everest’s insight into the VDI market. It also contains profiles of various suppliers on the key aspects of desktop management business. For instance the third section of the report profiles various suppliers on their desktop management, tools, virtualization and global delivery capabilities

• Suppliers have markedly different desktop management strategy which indicates their strategic intent to pursue desktop management in general, and VDI in particular
• These suppliers have divergent views on leveraging remote management to deliver desktop services. However, most of them agree that VDI will eventually increase offshore delivery of desktop services
• Indian suppliers are generally focusing on catalog based, modular, and factory shop service model to deliver desktop management services. They also have significant plans for tapping the VDI market