List of research
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PricePoint identifies trends in the pricing of ITO and BPO services by conducting a comprehensive analysis of key demand-side, supply-side and macroeconomic factors that impact pricing.
The global economic and social environments play a major part in the pricing of IT outsourcing (ITO) and business process outsourcing (BPO) deals. Sourcing decision makers are often faced with fluctuating price points and the struggle to determine if a price hike rationale is valid.
Everest Group’s PricePoint™ identifies trends in the pricing of ITO (both ADM and Infrastructure) and BPO (both voice and non-voice) services by conducting a comprehensive analysis of key demand-side, supply-side and macroeconomic factors that impact pricing.
PricePoint is a quarterly compendium published by Everest Group’s Pricing Assurance practice and gains from the practice’s large number of pricing advisory engagements. PricePoint draws entirely from first-hand information and insights generated in ”live” pricing advisory engagements, analyst briefings, and direct market conversations as well as proprietary cost and transaction tracking tools. Learn more about PricePoint.
FEATURED RESEARCHPricePoint: Q3 2013 Points to Consider in the Pricing of Outsourcing Services This report analyzes the trends in the pricing of ITO and BPO services in Q3 2013, backed by comprehensive analysis of the factors that impact pricing. The report also includes in-depth analysis of, both, industry-specific BPO for pharmaceutical industry and implications of U.S. visa reforms on Indian IT service providers. | More
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