LIST OF RESEARCH
For more information on our research and webinars and to view a list of research, please DOWNLOAD the Everest Group Blue Pages.
Everest Group’s PricePoint identifies trends in the pricing of ITO (ADM and Infrastructure) and BPO (voice and non-voice) services by conducting a comprehensive analysis of key demand-side, supply-side and macroeconomic factors that impact pricing.
A PricePoint subscription includes a quarterly compendium of ITO and BPO pricing trends. This comprehensive report draws on Everest Group’s first-hand information and insights garnered on “live” pricing advisory engagements, analyst briefings, and direct market conversations, as well as proprietary cost and transaction tracking tools.