Synopsis: Meter-to-Cash (M2C) is a significant process for utility companies as it not only represents their revenue cycle but also touches the end customer directly. This webinar will discuss key findings from Everest Group’s latest study around M2C BPO opportunity assessment and solution trends.
Specifically, the team will cover four key aspects of the M2C BPO market:
Meter-to-Cash (M2C) definition and overview;
Demand potential and penetration analysis;
Drivers to outsource M2C scope
Solution trends and service provider landscape.
The study was based on 10+ executive level interviews across the following stakeholders in the market to create holistic perspectives on the M2C BPO market:
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…