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Market Vista™ Q3 2013

Market Vista

INTRODUCTION

Market Vista provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of Global In-house Centers (GICs), location risks & opportunities, and service provider developments.

Market Vista Q3 2013 Heatmap

SCOPE

Market Vista Q3-2013 includes the following:

  • Outsourcing transaction trends, including details of major outsourcing deals
  • GIC-related developments
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key service provider developments

Market Vista Q3 2013 Activity

CONTENTS

  • Outsourcing and offshoring deal trends by function, geography, industry, buyer type, etc.
  • The GIC market assessment, including recent set-ups, expansions, and divestitures
  • Details on major outsourcing deals
  • Details on renewal/restructuring activity and new contracts signed in the quarter
  • Location risks and opportunities
  • Fact base, including operating cost, wage inflation, attrition, and sustainability of arbitrage, for leading cities in Asia Pacific
  • Twenty leading service providers assessed on financial performance, changes in geographic footprint, alliances, capability enhancements, and M&A events

PLEASE NOTE: The download includes:

  • Complete Market Vista Q3-2013 report
  • Executive summary highlighting key findings
  • Market Vista primer on "Global In-house Center (GIC) Landscape in Malaysia and Trends in Offshore GIC Market”

In addition, Market Vista subscribers get complimentary access to the Standard Locations Database that can be downloaded separately.

Don’t miss our latest Advanced Locations Tool
Advanced Locations Tool is designed for power users to accelerate complex analysis on locations. The tool covers 100+ data parameters across 180+ cities on a periodic basis covering details across four functions - ITO, BPO, Contact Center, and KPO. Moreover, the choice of cities and analysis can be customized as per client's requirements. To request for a free Demo of the Advanced Locations Tool, please email: info@everestgrp.com