Introduction

The Procurement Outsourcing (PO) Service Provider Profile Compendium 2015 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with a comprehensive picture of their service suite, scale of operations, recent developments & investments, technology solutions, and delivery locations. The report also provides insights into the dynamic global PO service provider landscape and the market shares. In addition, each profile provides the positioning of the service provider on the Everest Group PEAK Matrix with an insightful analysis of its capabilities.

This compendium of profiles tracks 18+ PO service providers including Accenture, Aegis, Aquanima, Capgemini, Genpact, GEP, HCL, HCMWorks, HP, IBM, Infosys, Optimum Procurement, Proxima, TCS, Tech Mahindra, Wipro, WNS, and Xchanging.

Contents

Each service provider profile provides the following PO-specific details:

• PO service suite and scale of operations: Includes key PO leaders, PO service suite, PO FTEs, and recent developments
• PO client portfolio: Includes major clients and recently announced contracts, PO revenue split by geography, industry, and buyer size
• Global PO delivery locations: Includes detail of key delivery locations across the world
• PO technology solutions: Includes prevalence of different technology approaches and profiles of key technology solutions
• Detailed assessment of PO capabilities: Includes market success and delivery capability assessment as well as remarks on service provider’s key strengths and areas of improvement